All the tours and experiences presented require a minimum of 2 participants.

Our tours are made in vehicles Mercedes, and the maximum number of participants is seven.

The departure for all tours is from the City of Lisbon. Any pick-up or drop-off outsider the city of Lisbon will be subject to the payment of an extra fee. The pick-up and drop-off place must be indicated by the client upon reservation of the tour.

In case baby car seat tare necessary for the transport of children, they must be requested upon reservation or up to 48 hours before the tour.

In case one or more passengers suffer from a special condition, this must be communicated upon reservation of the tour.

Van Go Tourism assumes no responsibility from items or personal belongings left in the vehicles or at the places visited during the tour.

Van Go Tourism cannot be liable for delays occurred due to the traffic or weather conditions.

It is not allowed to smoke or drink alcoholic drinks in the vehicles. Stops for that purpose are made at the request of the client, provided that the guide considers it to be possible and that it does question the execution of the tour.

Van Go Tourism is an environment-friendly company, and therefore we ask our clients not to through any object or waste through the window or during the walks.

All the prices include VAT.

In case of non-private tours, more than one language can be used, depending on the nationality of the participants.

Included in the Tours

Guide in the selected language – Portuguese, English, French and Spanish
Pick-up and Drop-off in Lisbon
Transport in air-conditioned vehicle
Personal and accident insurance
Wi-fi and Water aboard
Parking, Fuel and Tolls

Not included in the Tours

Tickets for monuments and museums
Meals and drinks
Personal expenses

Reservations

All reservations shall be made 48 hours before the Tour, using the form in the website of Van Go Tourism or by sending or confirming the reservation to one of the emails of Van Go Tourism.

The execution of all tours always requires the previous confirmation from Van Go Tourism.

Payment

Upon reservation a payment of de 25% of the total value of the tour must be made, as a reservation fee.

The remaining 75% shall be paid until 48h before the Tour. In case of non-payment, the tour will be cancelled and will not take place, and there will be no refund of the mounts already paid.

Cancellation

Any cancellation must necessarily be sent to e-mail booking@vangotourism.com expressly indicating the tour to be cancelled.

For any cancellation made until 7 days before the tour, you will be refunded of the totality of the reservation fee.

For any cancellation made between 7 days and 72 hours before the tour, you will be refunded of 50% of the value of the reservation fee.

For any last-minute cancellation made 72 hours before the tour, you will not be refunded of the reservation fee.